Privacy Policy

Effective Date: May 27, 2025

This Privacy Policy describes how Veneers Official LLC - Clinica Matizz  ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at www.clinicamatizz.com www.veneersofficial.com and subdomains, and use our services. 

We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect include:

Information You Provide Directly: 

Contact Information: Name, email address, phone number, physical address. Appointment Details: Information related to your booking requests, service preferences, and any notes you provide during booking.  Communications: Records of your correspondence with us, such as customer service inquiries or feedback. 

Information Collected Automatically:

Usage Data: Information about how you access and use our website, such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the website. You can control cookies through your browser settings.

 2. How We Use Your Information

We use the information we collect for various purposes, including: 

To provide and manage your appointments and services (e.g., booking confirmations, reminders).To communicate with you, including responding to your inquiries, providing customer support, and sending important updates. To send you marketing and promotional communications, if you have explicitly opted in to receive such messages.To improve our website, services, and overall customer experience. To analyze usage trends and enhance the functionality of our website. To comply with legal obligations and enforce our terms and conditions. 

3. How We Share Your Information

We value your privacy and do not sell or rent your personal information to third parties for their marketing purposes. We may share your information with: 

Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, payment processing, customer support, and messaging services (e.g., GoHighLevel and its underlying telecom providers). These service providers are obligated to protect your information and only use it for the purposes for which it was disclosed. Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.With Your Consent:  We may share your information with third parties when we have your explicit consent to do so.

Regarding Text Messaging (SMS) Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories of information collected or shared exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This exclusion does not apply to data shared with aggregators and providers of the Text Message services for the sole purpose of enabling the delivery of text messages.

4. Data Security:  

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights:

You have certain rights regarding your personal information, which may include:

Access and Correction: Request access to the personal information we hold about you and request corrections to any inaccuracies. Opt-Out of Marketing Communications: You can opt-out of receiving marketing and promotional SMS messages by replying "STOP" to any message you receive from us. You can also opt-out of email marketing by following the unsubscribe instructions in the emails.Deletion: Request the deletion of your personal information, subject to certain legal exceptions. Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Children's Privacy

Our services are not directed to individuals under the age of 16 Years old. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately. 

7. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. 

9. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Clinica Matizz: [email protected] - Phone +1 833-437-1533 www.clinicamatizz.com